METRO CITIES
3–5
business days
Shipping Policy
Shipping, Made Simple.
From our collection to your doorstep, we keep every stage of your delivery safe, timely and transparent.
✓ Transparent charges
✓ Convenient tracking
✓ Dedicated assistance
01
Order placed
02
Processed in 1–3 days
03
Tracking shared
04
Delivered to you
Delivery Estimates
When will your order arrive?
Estimated timelines begin once your order has been dispatched.
OTHER CITIES
5–8
business days
REMOTE LOCATIONS
7–10
business days
Delivery timelines are estimates and may vary depending on location and courier availability. Festivals, promotional sales, adverse weather, courier disruptions or circumstances beyond our reasonable control may occasionally cause delays.
Order Processing
Orders are generally processed within 1–3 business days. Customised or made-to-order products may require additional processing time.
Business days exclude Sundays and public holidays.
Shipping Charges
Applicable shipping charges will be clearly displayed at checkout. Free shipping may be available on selected orders or during promotional campaigns.
No hidden charges will be added after placing your order.
Cash on Delivery
Cash on Delivery availability depends on your delivery location and order value. Any applicable COD charge will be displayed at checkout before you confirm your order.
Order Tracking
After dispatch, your tracking link will be shared via SMS, email or WhatsApp. Please allow up to 24 hours for tracking information to become active.
SHOP WITH CONFIDENCE
View Return Policy
No-Questions-Asked Returns
Changed your mind? Once your order has been delivered, you may submit a return request without providing a reason. Returns remain subject to the timelines, eligibility conditions and procedures stated in our Return and Refund Policy.
Delivery Assistance
Delayed or undelivered order ?
Please contact Poshaya Customer Care if:
- Your order has not arrived within the estimated timeline.
- Your order is marked “Delivered,” but you have not received it.
- Your tracking information has not updated for an extended period.
Our team will coordinate with the courier partner and assist you in resolving the matter as quickly as possible.